FAQ

common questions about Redpoint

What is Redpoint?

It’s a high-quality Knoxville apartment community designed especially with University of Tennessee students in mind. Redpoint features a variety of spacious cottages in a neighborhood setting, with a full set of community features such as a pool, fitness center, luxury clubhouse and more. All just minutes from campus.

Is Redpoint Knoxville part of University of Tennessee?

Redpoint is a privately owned and professionally managed community. Click here for more information about the management and ownership.

Can I live with friends, or can you match me with roommates?

You can select your roommate(s), or you can apply on your own and we can match you with other students. Applicants answer a short list of lifestyle questions to help in the matching process.

What are per-person contracts?

Instead of requiring all roommates to sign a joint lease, each person at Redpoint has their own individual contract, with one person per bedroom. This means you are only responsible for paying for yourself — not your roommates. Even if a roommate moves out or other bedrooms in your apartment are empty, you only pay the rate for your bedroom.

What is included in the rate?

    Each resident at Redpoint pays a flat rate that includes:

  • High-speed Internet
  • Cable TV
  • Washer and dryer in each apartment
  • Parking for residents and guests
  • On-site management
  • Community features — pool, fitness center, clubhouse, etc.

Are the cottages furnished?

No, cottages at Redpoint are generally unfurnished, to allow residents to bring or rent furniture of their choice. We can also arrange a furniture package on request – please inquire with our staff.

When do the contracts start and end?

The standard term is August 18, 2018 to July 31, 2019, with payments made in 12 equal installments. Other alternate dates may be available; please inquire with our staff.

Can I pay by credit card?

Yes. Residents can pay online 24 hours per day, by credit card or ACH electronic checking. Redpoint also offers automatic payment by either credit card or checking account — just fill out one page, one time and payments will be made automatically. There is a convenience fee for one-time online payments, but automatic recurring payments are always free.

Will my financial aid cover charges at Redpoint?

Your living costs at Redpoint Knoxville can be covered by financial aid, just like on-campus housing. Any available financial aid funds, after university charges are satisfied, are released to the student for non-institutional expenses, such as off-campus housing. These funds can be used to pay charges at Redpoint. Normal payment deadlines will continue to apply.

Is Redpoint open to non-students?

Nearly all the residents at Redpoint are students at the University of Tennessee. The per-person contracts are also designed with students in mind. Nonetheless, Redpoint is an Equal Opportunity housing provider and welcomes applications from non-students. Family members are welcome as well, subject to occupancy limits. Because of the need to match student roommates, non-students must apply together with enough roommates to fill the desired residence.

What kind of safety and security are provided?

Redpoint offers electronic front-door locks plus individually locking bedroom doors, along with a local security system in each cottage (monitoring not included). Community courtesy patrols are provided at select times. Management staff are also on-site 24×7 and can be reached by a 24-hour phone number.

What are the policies on pets, smoking and guests?

Redpoint Knoxville is pet-friendly, subject to limits on animals and breed. The community is smoke-free in all indoor areas. Guests are welcome at all times, subject to the consent of roommates and security considerations. Overnight guests are welcome, with limits on the number of days and guests.

Can I park my vehicle at Redpoint?

Redpoint Knoxville offers ample parking for residents plus guest parking, with approximately one parking space for each bedroom plus one guest space per cottage.

What other transportation options will I have?

the UTK campus is a short drive or bike ride away. KAT bus routes also stop less than a mile from the community.

Can I see a model apartment?

Yes. Please request an appointment for a personal tour, or just stop by to see us and we’ll be happy to show you the community.